Skip to content
Ubuntu Farewell | Funeral Cover, Repatriation & End-of-Life Planning for Africans Abroad
  • Home
  • Services
  • Pricing
  • Resources
  • Insights
  • Contact Us
  • Start your plan on WhatsApp

About Us

About Us

Born from an ancient truth.

Ubuntu — I am because we are.

Ubuntu Farewell was built from this foundational truth. We are the steady hand that connects underwriting, repatriation, cultural rites, and family across borders — so that no one faces goodbye alone, no matter the distance.


Who We Are

Ubuntu Farewell is a culturally grounded, modern farewell cover and support platform built for Africans at home and in the diaspora. We exist to make it possible for every family to honour a loved one with dignity and cultural faithfulness — without confusion, financial shock, or the weight of paperwork — no matter where in the world they are.

We sit at the intersection of financial services, cultural care, and technology. Our platform connects trusted insurance underwriting with a WhatsApp-native customer journey — meeting people in the channel they already use every day, and guiding them step by step through one of life’s most difficult moments.

Our promise is simple: every farewell will be handled with dignity, clarity, and care. So families can focus on remembering, not on paperwork.


Our Story

Ubuntu Farewell was born from a conversation most families have too late — or never at all. When a loved one passes, the grief that follows should not be compounded by confusion about what to do next, who to call, how to get them home, or how to honour the traditions that matter most.

We watched diaspora families scramble to coordinate repatriation across borders. We saw local breadwinners leave their families without any plan. We heard from people who only discovered the cost of an unplanned farewell at the worst possible moment. Ubuntu Farewell was built to close that gap.

By combining Old Mutual’s trusted underwriting with end-to-end coordination, cultural rite-matching, and a WhatsApp-native experience, we created something the African diaspora and domestic market had never had before: a farewell platform that is genuinely built for them — not adapted from somewhere else.


Our Partners

Backed by partners you can trust.

Ubuntu Farewell does not operate alone. Every farewell plan is underpinned by established, regulated partners with deep roots in the African insurance and services landscape.

Old Mutual Kenya

Our insurance underwriter. Old Mutual provides the regulatory credibility, policy administration, and claims approval that sits at the heart of every Ubuntu Farewell plan. When you take out cover with us, you are backed by one of Africa’s most established financial services groups.

AVBOB

Our repatriation and funeral services partner. AVBOB coordinates the on-the-ground logistics that ensure a dignified return home — from South Africa and beyond. Their network and experience mean families never have to navigate repatriation alone.


Our Values

What we stand for.

Everything we build, every conversation we have, and every farewell we support is guided by the same set of commitments.

Every interaction — from the first WhatsApp message to the final farewell — should feel respectful, calm, and deeply human.

Clear processes, visible progress, and no confusing jargon. You always know exactly where things stand.

Distance should never separate a family from a farewell. We keep people connected — across borders,
time zones, and continents.

We reduce steps and remove friction. When something difficult is happening, you should not have to fight the platform to get through it.

Your traditions are not an add-on. Cultural rite-matching is built into the core of every plan. Kikuyu, Luo, Zulu, Yoruba — your rites are honoured, not assumed.

Technology should reduce the burden on families, not add to it. Every feature we build exists to make a hard moment a little easier.


Ready to protect your family?

Starting your plan takes less than five minutes — entirely on WhatsApp. No paperwork, no waiting rooms, no pressure. Just a conversation, at your pace.

Chat to Us on WhatsApp

A Farewell, Not a Funeral

Ubuntu Farewell was built from this foundational philosophy. We are the steady hand that connects underwriting, repatriation, cultural rites and family across borders.


Our promise is simple. Every farewell will be handled with dignity, clarity and care, so families can focus on remembering, not on paperwork.


We combine Old Mutual's trusted underwriting with technology that meets you where you already are, WhatsApp.

Insights

  • How Technology Is Transforming Funeral Support for Global Families
  • The Importance of Cultural Funeral Traditions Across Africa
  • Why Funeral Planning Matters for Africans Living Abroad
  • Understanding Repatriation

Backing and Repatriation

Backed by Old Mutual · Repatriation by AVBOB · Trusted across 4 continents

We're here when you need us

Contact Us Today

24/7 Emergency support available

Compliance
  • Disclaimer
  • Terms and Conditions
  • POPIA Compliance
Product
  • Services
  • Pricing
  • Resources
Company
  • About
  • Contact
  • FAQ’s
Account
  • Login
  • Start a free plan
Contact Us
  • hello@ubuntufarewell.com
  • +23 (0) 403 4450
  • Chat to Us on WhatsApp
Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
  • Manage options
  • Manage services
  • Manage {vendor_count} vendors
  • Read more about these purposes
View preferences
  • {title}
  • {title}
  • {title}